This "unselects" the final paragraph marker in the document. Hold down the Shift key as you press the Left Arrow.In the problem document, press Ctrl+A to select the entire document.In the new document, set the margins the way you want them to appear.Here is one way to try to "reclaim" your document: More than likely, the document has, in some way, become corrupted. The fact that this is only happening with some documents is an indicator that the problem doesn't lie with Word, but with the documents exhibiting this behavior. Susie reports that sometimes she tries to change the margins on a document, but that she cannot-the preview area in the Page Setup dialog box doesn't display correctly, and any changes to the controls are ineffectual. In such an environment, it is not unusual to reuse someone else's document, or use an existing document as the basis for a new document. In her office, everyone shares documents. Susie wrote about a problem she was having with setting margins in some documents.
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